Solved case studies in principles of management

Principles of Management Case Study For Practice

Management: Definition Management is the process of designing and maintaining an environment in which individuals working together in groups efficiently and effectively accomplish selected goals.

Profession is an economic activity which requires specialized knowledge and skill. Existence of theoretical knowledge: Management fulfills this criterion as there exist a number of theories and principles on management which have been formulated by various management experts. Systematized body of knowledge: Management, like Science, is also a well- defined body of knowledge containing a number of theories and principles formulated by various management experts 1.

Well defined body of knowledge: Management fulfills this criterion as it includes a set of theories and principles formulated by various management experts.

solved case studies in principles of management

Ethical code of conduct: All professions are bound by a code of conduct which guides the behavior of its members. Service motive: Like other professionals, a good management ensures that it serves both the objectives of profit maximisation and social welfare effectively through its existence. Conclusion — Management is a complete art. Conclusion — Management is a social science. Conclusion — Management does not meet the exact criteria of a profession.

Coordination: Definition Coordination is the process of integrating the individual and group efforts in pursuit of common goals. He found that the profits has started declining from the last six months.

Profit has an implication for the survival of the firm, so he analysed the business environment to find out the reasons for this decline. Answer: Ashutosh Goenka was working at top level of management. The three functions being performed by him at this level are outlined below:. He found that his department was under-staffed and other departments were not cooperating with his deparment for smooth functioning of the organisation.

Therefore, he ensured that his department has the required number of employees and its cooperation with other deparments is improved. Answer: Rishitosh Mukerjee is working at middle level of the management. The three more functions that he has to perform at this level are stated below:.

solved case studies in principles of management

Identify the level of management at which he is working? State any five functions that he has to perform at this level.

He is working at the lower level of management. He has to perform the following functions at this level of management:. Question 4: Mega Ltd.Question 1. Question 2. The speciality of the coffee ship was the special aroma of coffee and a wide variety of flavours to choose from.

Somehow, the business was neither profitable nor popular. Sanchit was keen to find out the reason. He appointed Sandhya, an MBA from a reputed college, as a Manager to find out the causes for the same. Sandhya took feedback from the clients and found out that though they loved the special unique aroma of coffee but were not happy with the long waiting time being taken to process the order.

She analysed and found out that there were many unnecessary obstructions in between which could be eliminated. She fixed a standard time for processing the order.

Case Studies Solutions

She also realised that there were some flavours whose demand was not enough. So, she also decided to stop the sale of such flavours.

As a result with in a short period Sandhya was able to attract the customers. Identify and explain any two techniques of scientific management used by Sandhya to solve the problem. Question 3. Question 4. Question 5. Question 6. Question 7. Question 8. What did Taylor want to communicate through mental revolution? CBSE, Sample Paper, Answer: Through the concept of mental revolution Taylor emphasized that there should be complete transformation in the outlook of the management and workers towards each other.

Managers should share surplus with workers and the workers should work with full devotion instead of indulging in any form of class conflicts.

CBSE Class 12 Business Studies Case Studies – Principles of Management

Question 9. Briefly explain work study techniques that help in developing standards to be followed throughout the organization. Answer: The various work study techniques that help in developing standards to be followed throughout the organization are described below:. Question The Dabbawalas who are the soul of entire Mumbai aim to provide prompt and efficient services by providing tasty homemade tiffin to all office goers at the right time and place.

The service is uninterrupted even on the days of bad weather, political unrest and social disturbances. Owing to their tremendous popularity amongst the happy and satisfied customers and members, the Dabbawalas were invited as guest lecturer by top business schools.

The Dabbawalas operate in a group of people alongwith a group leader. Each group teams up with other groups in order to deliver the tiffins on time. They are not transferred on frequent basis as they have to remember the addresses of their customers. They follow certain rules while doing trade—no alcohol during working hours; no leaves without permission; wearing white caps and carrying ID cards during business hours.

Recently, on the suggestion of a few self-motivated fellow men, the dabbawalas thought out and executed a plan of providing food left in tiffins by customers to slum children. They have instructed their customers to place red sticker if food is left in the tiffin, to be fed to poor children later. A committee of ten prefects was constituted to plan different aspects of the function.

They all decided to use recycled paper for decoration. There was a spirit of unity and harmony and all the members supported each other. With mutual trust and a sense of belonging, the programme was systematically planned and executed.Case Study It gives a clear picture of the concepts when you practice it through case studies. Here we have tried to give some live case studies which are interesting and allows you to think beyond the theoretical part and make you capable to apply the concepts in real-time situations.

We are also providing to provide solutions which are free of cost. We welcome your feedback about these HRM case studies. Harsha and Franklin both of them are postgraduates in management under different streams from the same B-School. Both of them are close to each other from the college days itself and the same friendship is continuing in the organization too as they are placed in the same company, Hy-tech technology solutions.

Harsha placed in HR department as employee counselor and. Franklin in the finance department as a key finance executive. As per the grade is concerned both are at the same level but when responsibility is concerned Franklin is holding more responsibility being in core finance.

By nature, Harsha is friendly in nature and ready to help the needy. Franklin is silent in nature ready to help if approached personally and always a bit egoistic in nature. They have successfully completed 4 years in the organization. And management is very much satisfied with both of them as they are equally talented and constant performers.

She noticed some behavioral changes with him. During general conversations, she feels that Franklin is taunting her that she is famous among the employees in the organization, on the other hand, he is not even recognized by fellow employees. One morning Mr. Mehta General Manager Hy-tech technology solutions shocked while going through the mail received from Franklin about his resignation.

Mehta called Harsha immediately and discussed the same as she is close to Franklin. By hearing the news Harsha got stunned and said that she does not know this before she also reveled here current experience with him. In the afternoon Mr.

Metha took Franklin to Canteen to make him comfortable after some general discussion he starts on the issue. Franklin, after some hesitation, opened his thinking in front of Mr. The problem of Franklin is. It happens to Franklin that he has to face such degradation in each day of work which totally disturbs him. We have the same number of experiences in this organization.

Moreover, the responsibilities with me are more valuable than those of Harsha. By listening to this statement Mr. Metha felt that it is not going to be very difficult to stop his resignation. Mehta explained Franklin the reasons for such partial behavior of the employees.

After listening to Mr. And he called Harsha and spoke with like before. Mehta listening to this case understood the situation and realized the reason behind the partial response given by the employees towards Franklin and Harsha. As Franklin said both Harsha and Franklin are passed out from the same college in the same year. Both of them joined the company together both have same experience. Even in performance-wise, both stands in the same level i.

Franklin analyzed all the above-said similarities between him and Harsha. He also stated that he holds more responsibility than that of Harsha. One thing Franklin did not notice or analyzed is the job profile of Harsha.Management is a process of achieving organizational goals through people and resources.

Management process is described as: planning, organizing, influencing, controlling. Management is all about forecasting and planning, to organize, to command, to coordinate and to control. Sid, the regional sales manager of Mumbai Division was not satisfied with the performance of one of the sales representatives, Mr.

solved case studies in principles of management

On several occasions, Mr. Sid had suggested various ways and means to Mr. Joy to improve the performance, but Mr. Joy failed to put the desired efforts, and as a result of this, the sales of Mumbai division suffered, for which Mr.

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Sid was held responsible by Mr. Shaan, the general sales manager. Sid warned Mr. Joy to improve his performance otherwise he would be dismissed. Joy did not pay attention to the warning and continued to put least efforts in his sales performance. Finally Mr. Sid served a termination notice to Mr.

However, Mr.

Case Study 1: Chapter 2 - Principles of Management - CBSE Class 12 Business Studies

Sid was persuaded by the general sales manager Mr. Shaan to withdraw the resignation, as Mr. Joy happens to be the son of the union leader who pressurized Mr. Shaan to withdraw the resignation.

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Great Polyster Limited is the flagship company of the Great Group. Late Mr. Annasaheb Gawande floated this company in Chairman of the Essel Group A self-made man Tremendous business astuteness, has chartered a course of growth and success, Strategic Management is important to organizations to develop a competitive advantage and provide a sense of direction to the Subhiksha is an Indian retail chain with more than outlets selling groceries, fruits, vegetables, medicines and mobile phones Airtel was started by Mr.

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We, at BMS. We are here to provide and update you with every details required by you BMSites!Case Study 8. This article will help you to solve a case study in Management. The current corporate scenario urges the students to know about the practical applicability of management concepts in day-to-day operations. To get such a practical knowledge case study is one of the vital tools. It enables the students to.

Case studies are included in the Syllabus of management degrees in almost all Universities. But the pattern for solving these case studies varies from university to university. Students are not sure about which method they have to follow. This article makes you familiar with some methods to solve a case study in Management. Here you just have to answer the questions given below.

And the students get confused about what to do with such type of case type. The following are the ways in which a case can be solved and among those things whichever is applicable or possible in that you can include it in the solution and solve the case.

Introduction: Give a detailed description about the case in two or three paragraphs and cover all the major issues in the case in your introduction. You have to list the strength weakness opportunity and thread of the company. Strength and weakness stands internal in which the company can have a control over that and Opportunity and Thread stands for External in which the company does not have any control. Identify the Problems: Find out major issues in the case and highlight those problems consider those problems as questions.

Frame the problem in a proper way. Find out the solutions:- This is the part wherein you are going to give the solution for the case exactly.

In the previous step you have framed the problems here you need to give solutions for each problem. Consider the problems as questions and start answering for each question. Model 1 You can answer the question straight away about what you feel. Like how you reply to your other theory questions the same way you have to answer for these questions.

You can highlight the subheadings and quote some definition in the answer if any concept is involved in that. Model 2 You can explain your answer by aligning the answer with any theory related to that. This method is not possible in all the cases. This will fetch you more marks but one thing you need to be clear that you must know the theory completely. Model 3 This method will take you in a proper direction.

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As said earlier consider the problem as question.In your school, you observe that books are kept in office, chalks in the library and office records in the staff room. The production manager of an automobile company asked the foreman to achieve a target production of scooters per day. But he did not give him the authority of requisition tools and materials from the stores department.

Can the production manger blame the foreman if he is not able to achieve the desired target? Explain briefly the principle relating to the situation. No, the production manager cannot blame the foreman because he did not give him the authority to requisition tools and materials form the stores department.

Since he has no authority, he could not fulfill his responsibility. Fayol suggested tht there must be a balance between authority and responsibility. Authority and responsibility must go hand in hand. Responsibility without adequate authority will make the subordinate ineffective, I.

At the same time giving authority without fixing responsibility may lead to misuse of of authority. S oniya Ltd. Lately, its business was expanding due to increased demand for cars. The competition was also increasing. In order to keep its market share intact, the company directed its workforce to work overtime.

But this resulted in many problems. Due to increased pressure of work the efficiency of workers declined. Sometimes, the subordinates had to work for more than one superiors. The workers were becoming indisciplined. The spirit of teamwork, which had characterized the company previously, had begun to wane. Identify any three principles of management as given by Henry Fayol which were begin violated, quoting the lines from the above case.

The production manager of Harsh Ltd. Which principle of management is being violated in this case? Unity of command. Kanika and Priyanka are typists in a company having same educational qualifications. Kanika is getting Rs. Which principle of management is violated in this case. Principle of equity. Rishabh, a manager, very often speaks to people at all levels, passing on instructions regarding his department and also the other departments.

Which principle of management is being overlooked? Principle of Scalar Chain. The management and workers have entered into an agreement that workers will do overtime to cover up looses of the company.

In return, the manager will increase the wages. But management later refused to increase the wages. Name the principle violated in this situation. Principle of discipline. In Simran Ltd. There was some dispute on this for a while. Name the principle related to this situation.Management principles are the guidelines for decision-making and behaviour in present as well as future for the whole organisation.

They are general, broad and flexible in nature. Techniques are sequential in nature, rigid and are like procedures. Scientific principles are rigid, have universal validity and are unchangeable in nature.

Significance of principles of management Following points highlight the significance of principles of management—. Scientific management by T. W Taylor Frederick Winslow Taylor Taylor is considered as the Father of scientific management. Principles of Scientific Management: The philosophy of Scientific Management is based upon the following principles —. Following are the fourteen principles developed by Henri Fayol—. Question 1: Rajeev is a middle lever manager.

He keeps all his subordinates under a lot of discipline. His employees however complain of wastage of time and efforts as they feel that nothing is being assigned in a proper way and a proper place, also no proper schedule is made for working.

Which principle of management is violated here? Question 2: Rajesh wants to become an ideal manager. For this he reads many management books.

solved case studies in principles of management

After reading various broad and general guidelines he prepares f to apply them and make his work more meaningful. The necessary outcome will be his improved output. Which concept of management has been highlighted here? Management principles are the broad and general guidelines which help employees in behavior and decision making. Question 3: Pakka employment is a company which takes care of the fact that the confidence of the employees should always be at its peak.

For this reason they give surety to their employees for employment for a minimum fixed tenure of time. Which principle of management is followed here? Question 4: A floor manager of a Mall is very capable as he utilises all the functions of management.

He lays stress on developing mutual trust and spirit of cooperation amongst the employees. Under his guidance the employees admit that they learn a lot and are able to meet their targets.

This has led to increase in their salaries. Identify the principle of Fayol followed by the floor manager in the above case. Answer: Esprit De Corps. Question 5: The plant superintendent of a company is very sad.

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